The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government

The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government
By:Jerry Arcaro
Published on 1997-08-29 by CRC Press



Why should government agencies conduct quality assessments? The answer is simple: in this era of budget constraints, taxpayer dissatisfaction and |smaller government,| today's government agencies must do more with less. The public is demanding it. The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government can help you identify areas of waste, cut costs dramatically, and increase efficiency and productivity. Not convinced? Recently, the City of Union, Georgia, used the methodology contained in this workbook to cut costs 15 percent and speed up the budget process from 6 months to 30 days. The methods outlined in The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government can also increase your organization's competitiveness, increase your service quality, and most importantly, change people's attitudes about working with government agencies. It's no secret that the vast majority of Americans are currently dissatisfied with the way the government does business. Isn't it time you changed their minds?

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Book which was published by CRC Press since 1997-08-29 have ISBNs, ISBN 13 Code is 9781574441673 and ISBN 10 Code is 1574441671

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